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Shipping & returns

Shipping

At EUROLEDSTORE, your goods are shipped FREE with a minimum order value of €300,- excluding VAT. For the stock that is in stock in our Dutch warehouse, we use "ordered before 22:00 and paid, deliverytime 2-3 days!" For goods that have to come from the EU warehouse we use an indicative delivery time of 2-3 working weeks, provided the goods are in stock, the shipping costs are indicated per offer in the quotation. In the table below you will find the shipping costs for the goods that are sent from the NL-warehouse. If the volume and / or number of ordered goods are of a larger size, the goods are shipped on a pallet, please note that a pallet shipment usually takes a delivery time of 5-10 working days. Please request a quote for the shipping costs from the EU warehouse. 

 

NL-warehouse
To €300,-

NL-warehouse
From €300,-
Netherlands € 9,95 Free shipping
Germany € 15,00 Free shipping
England € 15,00 Free shipping
France € 15,00 Free shipping
Belgium € 15,00 Free shipping
Austria € 15,00 Free shipping


Warehouse, shipping & delivery

In the two warehouses are constantly stocking more than 2000 different LED lighting products, which are divided into two warehouses, namely NL-warehouse and EU-warehouse. Your order will be processed immediately upon receipt of your payment. If your order is received befor 22:00 hours and paid with one of our terms of payment, it will be shipped the same day when the product is in stock in the NL-warehouse. These goods are usually offered to you within 2-3 working days. For products that are in stock in the EU-warehouse, has an delivery time of 5-10 working days, please take into account the above delivery times and shipping costs. 

In the following table you will find the provider by country:

  Package delivery Pallet delivery
Netherlands PostNL TransMission
Germany DHL DHL or Dachser
England Yodel

Yodel

France GLS

GLS

Belgium GLS

GLS

Package tracking

When your order leaves the warehouse, you will receive an e-mail with a Track & Trace link. With this link you can track your order so that you know exactly when your order will be delivered to you.

Cash on delivery

Deliveries by cash on delivery are not possible.

Return

As a business customer, you have no 14 days right of return.

Warranty

If a product that you have purchased becomes defective within the applicable warranty period, you must do the following:

  • Report the error by e-mail to info@euroledstore.com
  • Depending on the cause of the defect, the warranty claim will be discussed with you.
  • The costs of the return are at the expense of the buyer, unless otherwise agreed. Franco or COD shipments will not be accepted and returned to the sender.

New shipment

If the returned product falls under the terms of the warranty, the same or equivalent new product will be delivered at the expense of EUROLEDSTORE.